We will take care of everything on the day of the funeral. We will make sure that the funeral proceeds on time, in a proper and dignified manner, legally and with respect for religious and local customs most importantly we will strive to ensure it is carried out in accordance with your expectations.
The cost of the funeral
When you have made your choices we will give you a written estimate of the cost. If, at this stage, you would like to change anything we will help you to do this. Any changes you make may affect the cost of the funeral.
The cost of the funeral is made up of the following:
- Professional services including appropriate advice and support, liaison with third parties and personnel required to arrange the funeral.
- Supplementary charges including bringing the deceased into our care, presentation of the deceased and provision of a hearse.
- The cost of the coffin or casket.
- Additional charges such as limousines, additional mileage and cremation casket.
- Payments made on your behalf, known as disbursements. These include doctor's fee, minister's fee and cremation fee.
If you require other services and need advice please don't hesitate to ask.
Paying for the funeral
You will receive your invoice within a few days of the funeral. If there is any part of the invoice you do not understand or agree with, please contact our funeral home who will be happy to help.
The invoice may be paid in person at our funeral home or at any bank or post office , or by post. You can pay with cash, by cheque or with a debit or credit card. If you wish the invoice to be referred to a solicitor, please advise us as soon as possible so that we may forward any future correspondence to them.
Sharing your views on our service - our questionnaire.
We are constantly striving to improve the level of service we provide. We will therefore include a questionnaire with the invoice and if you feel you can, we would appreciate your comments on the service we provided there is however, no obligation on your part whatsoever.
Meeting the costs
If you think you cannot meet the costs of the funeral, you should discuss this with us at the earliest opportunity. We have information on who may be eligible for the Social Fund and how to make a claim. Payment can only be authorised by the Department of Social Security who will also decide the amount of payment. If you do not qualify for payment we may be able to advise on other forms of assistance.
Please remember that you are personally liable for any amount over the amount the Department for Work and Pensions decides.
The Funeral Pre-Payment Plan
Our Funeral Pre-Payment Plan is a simple way of providing for the cost of your funeral in advance, and at the same time making sure your specific wishes are observed in every detail.
There are three comprehensive cremation packages to choose from, which allow you to pay for your funeral at today's prices. Then when the time comes, your wishes are automatically carried out on your behalf, and at the original cost despite any inflationary pr ice increases which may have occurred.
Personalising the plan
Alternatively, you have the option of a tailor-made Funeral Pre-Payment Plan which you can personalise according to your own needs. Whatever your choices, be it burial or cremation, which church or piece of music you would like or whether you would like extra touches like a release of doves or a woodland burial, our Funeral Pre-Payment Plan can accommodate all of these.
Funeral pre-planning can also remove emotional and financial burden from your family. There are no hidden extras, no medical is required and there is no upper age limit.
To find out more about making your funeral arrangements in advance, please contact our funeral home, or if you would like an information pack sent to you please call free on 0800 289 120.