What to do
Information on the services provided by Co-operative Funeralcare
What happens when
Someone you love dies at home or in a nursing home?
Telephone the doctor: When someone dies at home, the first contact should be with the deceased's doctor who, if satisfied with the cause of death, will issue the Medical Certificate of Death. In some cases you may be asked to collect the certificate from the surgery. In the case of a nursing home death, their staff should liaise with the doctor.
Immediately after informing the doctor, you should contact us. We will arrange a suitable time, day or night, to visit you and discuss your requirements.
Someone you love dies in hospital?
The sister or staff nurse will see you if death occurs in hospital. They will arrange for a doctor to issue the Medical Certificate of Death. You will need to collect this and any belongings. If the funeral is to be a cremation, please advise the hospital staff.
Contact our funeral home immediately - we will arrange a suitable time, day or night, to visit you to discuss the funeral arrangements and bringing the deceased into our care.
Someone you love dies suddenly?
When someone dies unexpectedly, it is normal for the Coroner or Procurator Fiscal (in Scotland) to be involved. There are many reasons why this can happen. The Coroner/Procurator Fiscal is automatically involved in most sudden or unexpected deaths, especially if the deceased has not been under a doctor's care on a regular basis.
Contact our funeral home as soon as possible. We can advise on the procedures involved and liaise with the Coroner's/Procurator Fiscal's office.
Someone you love dies away from home or abroad?
When death takes place some distance away from home, either within the UK or anywhere abroad contact us and we can make all the necessary arrangements.